FAQ

How far in advance should i book?

I suggest that clients book at least 4-6 weeks in advance to ensure availability. Certain seasons are peak seasons (especially graduation) so the earlier, the better! (Peak seasons: late March-May & late October-December)

How do I pay my remaining balance?

After you have scheduled your appointment, you can pay your remaining balance by returning to your previous appointment reminder email and clicking "Change/Cancel Appointment" near the bottom. You will then see a button for you to pay.

Do you travel?

Yes! All areas outside of Rock Hill, SC and Charlotte, NC are subject to a travel fee of $0.40/mi roundtrip.

Can I extend the session on the day of?

Yes! Just let me know in advance, as I may have another client scheduled after your appointment! Each additional 30 min is $25.
This does not apply to studio photoshoots!

What is the turn around time for images?

Photos are returned within 8-10 business days (not including weekends). For larger events, i.e. special events or large functions, timing is subject to change. If you need your photos sooner, a rush fee can be added and billed to you upon request.

Do you deliver raw photos?

To ensure that you are receiving my highest quality of work, I do not send out any raw photos. However, if you can't seem to narrow it down (we've all been there 😩) and want additional edits, you can select your additional favorites to be edited & returned for $10/photo.

Can I choose my favorite images to be edited, or do you pick them?

You will receive a link to view your proofs within 48 hrs after your shoot. Proofs are low quality, watermarked versions of your high quality photos. You will be able to choose your own favorites to be edited and returned.

If I cancel, is my deposit refunded?

All deposits are non-refundable. However, if you need to reschedule, please contact me for availability!

What happens if I'm running late?

I understand, things happen! I have a 15-minute grace period for all shoots. Every 15 minutes after the grace period you will be charged an inconvenience fee of $15 and your shoot will conclude at its original time.

What forms of payment do you accept?

I accept cash, PayPal, Square and all major debit/credit cards. All payments should be made via my booking site or direct invoice.

What if it rains?

Rain is the worst on shoot days! When booking, I ask that you provide at least 2 dates that work for you; just in case if its raining one day, we will have another date to reschedule.

Can my pets be included in the photoshoot?

Yes! (Friendly) furry friends of any size are more than welcome. I just ask that you notify me beforehand so that I can make sure that they are permitted at our shooting location!

What are some locations that you recommend?

*Locations with $ are subject to an additional fee*

Columbia, SC:
- State House
- USC Horseshoe
- Carolina Lace House
- Main St./Downtown
- Rooftops (with city skyline)
- The Vista
- Irmo Town Park
- Riverfront Park
-Lake Murray

Rock Hill/Charlotte, NC:
- Glencairn Garden
- Anne Springs Close Greenway/Dairy Barn $
- Freedom Park
- Midtown Park
- Romare Bearden Park
- The McGill Rose Garden
- Clark Creek Nature Preserve
- Marshall Park
- The Green
- Optimist Hall
- Latta Plantation
- UNC Botanical Gardens $
- Daniel Stowe Botanical Gardens $
- Wing Haven $
- Camp North End
- Uptown Charlotte
- South End
- Rooftops (with city skyline)
- Jetton Park
- Not Just Coffee (Jay St) best to book around 2-5pm*
- Groundwork Coffee: Concord (best to book around 2-5pm*)

Can I come up with the location, or do you decide?

I am open to hearing your suggestions! I have a list of locations in Columbia, Rock Hill and Charlotte, NC that I am more than happy to provide as well.

Can I have more than one location for a shoot?

Yes, I just have to be notified prior to the day of the shoot. An additional fee may be added to your session for travel expenses and your package may be altered to reflect any time changes.

Can I order prints through you?

Yes! You can select your favorite images that you would like to be printed, let me know the sizes and I will print and have them delivered to you for an additional fee!

What are your Covid-19 protocols?

Photos By Faith is doing everything we can to protect you. To this extent, we will be following the Center for Disease Control (CDC) and local health department guidelines with regard to social distancing practices in order to reduce the spread of Coronavirus, or COVID-19. This will require our staff and volunteers to maintain six (6) feet of distance between ourselves and you, the CLIENT, as much as possible. We will also be requiring this same procedure for client-to-client contact in order to limit the exposure to all individuals. We will wear masks to reduce the risk of exposure to yourself and others. If at any time you experience any symptoms prior to your appointment, we strongly encourage you to stay home and reach out to Faith to reschedule your appointment.